Nicole Contos
Practice Operations Manager
Nicole Contos is an experienced healthcare operations professional and Practice Operations Manager at Orlando Premier Psychiatry. She is known for her person-first approach and her ability to create supportive, well-organized care environments that promote both clinical efficiency and positive patient experiences.
Nicole brings a strong background in program leadership and psychiatric practice operations. In her previous role as a Program Coordinator, she oversaw daily clinical and administrative workflows, including scheduling, appointment coordination, insurance communication, problem resolution, and accurate entry of medical and medication information into clinical systems. She worked closely with interdisciplinary teams to support informed decision-making, continuity of care, and consistent adherence to clinical and operational standards.
In her current role at Orlando Premier Psychiatry, Nicole oversees front and back office operations, supports clinical staff, and coordinates administrative systems essential to patient care delivery. Her responsibilities include managing scheduling workflows, insurance processes, documentation standards, and communication between patients, providers, and staff. She plays a key role in maintaining efficient operations while ensuring patients experience clear communication, timely support, and a high standard of professionalism.
With certifications as a Medical Assistant and Phlebotomist, Nicole brings a valuable blend of clinical knowledge and administrative expertise to her role. Her leadership, reliability, and strong communication skills allow her to effectively support providers, staff, and patients while maintaining organized, compliant, and patient-centered practice operations.
